Strict website confidentiality policy

Strict website confidentiality policy Privacy Policy Thank you for your interest in our services. We do everything possible and impossible to provide the best quality services to our customers. Our administration monitors every aspect of our performance. We implement sophisticated measures to protect the safety and security of your data. While working on your orders, we collect the following information:Information about customers Information about website visitorsIn the meantime, our web server collects the following data:Time when the website was accessed Type of browser used Type of operating system usedThis information does not reveal your identity. We do not use it for any purposes other than managing and customizing our website data to improve the quality of contents and layout. Please, rest assured that we will not disclose this information to any third party. Cookies Our website also uses cookies. They are intended to make our website more user-friendly. We also use cookies to collect statistical information about our users. Personal Information If you want to use our services, you will have to provide the following information:Name Email address Contact phone numberAlso, please note the following details that will become relevant, when you undergo a registration procedure with our company. As you submit personal information, we will process and use it only when you did not provide complete information to work on your paper. For example, you may forget to upload essential order materials. Or you may not respond to the writers requests to approve the topic. This is why we ask all customers to submit relevant and accurate contact details. We will use them to obtain the clarifications needed to complete your task. Your personal data will be used only by our customer support personnel. We will not give them to any third party. Online Transactions Our customers submit their payments via our secure financial system. To minimize the risks of frauds, our Financial Department asks every client to verify his or her identity. Clients Rights You have the right to manage your personal information in ways you deem appropriate and needed. Please, inform our customer support personnel, if you want to change your personal profile.

Research Paper on Stress in the Workplace

Research Paper on Stress in the Workplace Research Paper on Stress in the Workplace This is a free example research paper on Stress in the Workplace: Introduction I am compiling this report, due to the low morale in the office. This low morale may be due to stress and could be affecting the company in terms of stress leading to a poor performance in employees. Stress is more commonly found in women and as this company employs sixty eight percent women; stress is a factor that needs to be made aware to the company. The basis of this report are from three articles related to stress, including women and stress, Health hazards à ¢Ã¢â€š ¬Ã¢â‚¬Å" looking at stress, and monitor screens and work related stress. I believe that stress is directly affecting the company and this report will look at some ways to eliminate stress. Findings Stress in women Research shows that women are more likely to be affected by stress than men. In fact four times as many women suffer from stress than men. This may be due to a number of reasons, for example due to a heavy work load, meeting deadlines and then out of work many women have a family to take care of, leaving little time for leisure. Stress does not only affect women though, men also get stress in the similar way. Forms of stress Stress can be categorised into three groups based on the severity of it. They are as follows: Mild stress: This stress is a common form of stress and should not really be worried about. It is not harmful to ones health, and can also be beneficial as it can be a challenge for the employee, to reach the target on time with a slight pressure. This form of stress is very common in a company. Acute stress: This is a more serious form of stress, and can in some cases affect ones health. This form of stress can be triggered by divorce, termination of employment, and bereavement as well as other reasons. The stress is build up from mild stress, and can leave an individual feeling as though demands and deadlines cannot be met. Chronic stress: The most serious form of stress is chronic stress, as stress can build up to a point where an individual can no longer cope, seriously affecting their health and work. Examples of this kind of stress can be due to family problems, health problems or work related problems. Over a period of time stress can affect people more seriously, in a non work related way. These forms of stress are psychologically and physiologically. Psychological problems may be feelings of guilt, resentfulness, loss of confidence and sense of perspective. Basically mental problems due to the build up of stress, people find it hard to cope with problems of work and home and this can in extreme cases lead to a nervous breakdown. Whereas physiological problems are health problems such as high blood pressure, fatigue, digestive troubles, insomnia etc. One in four people in the UK die of heart disease, many of which were stress related cases. So companies need to do something to reduce stress in the office as they are often to blame for high levels of stress amongst employees. Sitting in front a computer monitor all day can cause damaging effects to health. For example headaches, eye strain, epilepsy and an increased risk of miscarriage. A computer monitor is not entirely to blame for these health risks, it is a mixture of other factors due to an unhealthy environment. Poor lighting in an office can also lead to eye strain, chairs that do not provide enough back support can lead to back pains. Although some of these health hazards seem to be rather extreme, it is medically proven that a flickering screen can trigger an epileptic fit. Also working in unsatisfactory surrounds whilst pregnant, can lead to complications at birth. Effects of stress on a company Stress can affect a company badly, stress related illnesses account for four and five percent of absences among both men and women. The employee cannot work to their full potential when under stress, deadlines can be missed, absences rise leading to a bigger work load for the employee when they return to work. Companies can lose out in terms of profitability due to underperforming at work leading to problems within the company. Conclusion Companies can be blamed for high levels of stress within the office, this has been stated in this report. There are ways to lower the levels of stress in a company and they are as follows. Employees with low job satisfaction often are poorly paid with few job promotion prospects. Company managers often fail to acknowledge their staff for their hard work which may lead to depression for the employee. If a employer recognises their employees work more and offer more promotion prospects, even an increase in an employees salary would help relieve stress in the office. Staff recognition is the key to every company, staff work better if their work is praised as they believe that they are a valued member of the company. Recognition may be verbal, where an employer simply praises their work verbally, or a promotion for the employee. Even staff events show that the manager cares about his staff, rather than the usual Christmas party more events out of work should be organised. If more recognition was shown to staff at Terra Firma then employee stress would be lowered and employees would perform better at work. Redesigning jobs can also help, for example if employees take more breaks from the computer monitor to reduce headaches and eye strain, even performing other jobs away from the computer monitor every so often will minimise these health risks. Companies can also employ a stress councillor to help relieve stress from the employees, as this would not only benefit the employee health, but employees may perform better in their jobs, leading to better productivity and more profits for the company. If all or some of these suggestions were practised in Terra Firma then the company would certainly benefit, leading to a smooth running company, with fewer problems and low stress levels.

Evidence based nursing coaching style management Article

Evidence based nursing coaching style management - Article Example This inadvertently has a number of employment policy implications. Replacing and recruiting people to make up for the older nurses who are near retirement age is infact a very significant problem for the health sector. Nursing itself is comprised of several smaller sub-divisons and there is much evidence to reveal that the ratio of the nursing work force is not equally divided within these sub groups. Careful analysis reveals that prison services, the armed forces, local authorities, occupational health nursing and emergency health services are some of the divisons that do not suffer from a shortfall with respect to the workforce number. Interestingly nursing homes for the elderly are increasingly being seen as having fewer and fewer trained nurse practitioners and in many cases even trained personnel. The reason for this anomalous distribution remains largely unclear and it is a problem the health sector is now grappling with. The UK nursing work force in particular provides a very complete picture in this respect. (Buchan 1999). It is a problem which infact has become the subject of much research and study over the last decade. Demographics reveal that the UK population in general is ageing, and the nursing workforce in the region is no exception. It is a growing population with a greater number of elderly people, which is ensured by advances in medical practice and technology which has resulted in increased life span of the population. Consequently a growing challenge for the National Health Service (NHS) in the UK is providing adequate nursing facility for its population. The key element of effective nursing coaching in the present scenario is to develop appropriate workforce planning mechanisms that take into account the supply and demand for nursing staff. Quite evidently these should take into account the demographics (i.e the age and type) of the client population and the workforce, and aim to reach a balance of demand and supply as may be the requirement of the market. Infact it can be safely said that the continued prevalence of the shortage of nursing workforce over the past decade could be considered a result of some shortcoming the coaching style for nurses. Both as educators or as nurse practitioners we need to look at the plausible shortcoming of the present coaching style since it is obviously unable to adequately address this problem! Some of the major reasons for people taking up nursing as a career option are because of the opportunities to care for people, to gain some autonomy at the work place and also to be fairly rewarded both financially and emotionally (Irvine and Evans 1995). This has to be taken into account for future training strategies in nursing if the present shortage particularly in geriatric (old age) wards is to be addressed. Coaching styles have to focus on increasing motivation for and clearly elucidating the potential incentives of nursing in general and geriatric nursing in particular. Intervention strategies Nursing and midwifery have traditionally relied on a fairly narrow defined group of school leavers (predominantly female) for recruitment purposes. This population in general is less inclined to work with the elderly population to begin with. In addition geriatric nursing does

Was the conquest of Spanish America an ambivalent conquest Essay

Was the conquest of Spanish America an ambivalent conquest - Essay Example According to the research findings colonization and conquest are not events but processes that affect the victims and the conquerors . To measure the degree of the change in the victims and the conquerors, it is crucial for one to understand the culture of the conquered society. The Mayan and the Spanish societies underwent a hard period during the colonization process. In this view, the essay develops a clear and concise argument in answering the question â€Å"Was the conquest of Spanish American an ambivalent conquest?† This essay analyzes the main controversy that surrounds the Spanish presence in Yucatan. The main focus of this research paper is to the attention of the initial the eventual success and the initial attempts of the Spaniards when they attempted to solidify themselves with the Yucatan Peninsula . The author points out that the victory of the Maya community was short-lived. The Spanish community also had to live a different life because of the new Spanish masters. The individuals in the community had to utilize the available resources as a result of the lack of labor, the unsuitable grazing land, and the poor agriculture. There was also the collapse of the encomia system. Overall, despite the difficulties related to a lack of historical sources, this essay attempts to sort out truth from fiction in the "confessions" wrung out of the Maya by the Spanish Inquisitors.

ICT Coursework Essay Example for Free

ICT Coursework Essay Virus, a special program which can do destructive also annoying things, it is a very tricky thing, because there are lots of different viruses, some of them might format your hard disk or they can make copies of itself without the user knowing about itetc. they all have different behaviours but all of them do things that you may not like to see to your computer. Before we know how to protect ourselves, we need to know how viruses work. Viruses are very annoying, because they spread. But they are not spreading in a normal way which you can see; they hide in the boot sector of a storage device, and this storage device can either be a floppy disk or CD-ROM that youve just borrowed from your friend. After it gets into your computer, it will do what the designer of this virus told it to do, it can be make millions of copies, or format the hard disketc. If so, how can people get away from this thing that you can not see? For the problem like this, people have made those anti-virus programs to find the virus, I strongly recommend you to have an anti-virus program, because you may never know what it actually in the file you are looking. In a PC, if a virus gets in, it will begin to spread it self, and do damage to it. Can we stop it? Yes, virus has always been a big problem to PCs, and there are many solutions as well, its just whether people actually do it or not. We can like have regular whole system virus scan e.g. every week. We can also use the floppy disk or CD-ROM that you trust, but even if you trust the source of it, you will still need to have a virus scan before you open it. Be careful with all the files that you have downloaded from the internet, because you may never know is it a clean file. Regular anti-virus program update will do as well. And if we can actually do these things properly, there shall be less problem form the virus. For a business company or school network, a firewall and the anti-virus program is needed. Viruses do not only go from storage devices, they can also come form other computers in your network. So if a single computer in your network gets the virus, all the computers on the network are in danger. So again, regular virus scan, be careful with all the files that you get from other placesetc. should help to keep the damage to minimum. For me, I do have those anti-virus programs and I do all the things Ive said above, with the anti-virus program, I think the damage is kept to a minimum; but I found a problem, if a virus gets into the anti-virus program it self and changes the configuration of the system, nothing will be known because the anti-virus program it self is the virus! However, virus has always been a problem for us, but if we do be aware of it, I am sure that the person who made the virus will soon find there is no way of getting a virus into our system. Finally, do never forget a virus can do anything to your computer, things can really go wrong if you dont keep an eye on you computer.

Rejection :: essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Someone once told me that life is not always fair; that some days are better than others are. Men do not care for this rule and we want everyday to be great, perfect and full of joy; but deep down we know it cannot be. We refuse to accept the unfairness of life though; we resist in our own unique ways to every bad thing that happens in our lives. We have been known to resist violently, lashing out at others in rage; and we have been known to bear the pain ourselves without rage and violence. Either way we find a way to deal, but dealing is not our game in life; we would rather solve the problem than to risk defeat. However, there are times and situations that cannot be solved; that judgment and result are given in one sweeping blow that can knock the wind out of our self-esteem or knock us out completely. These types of problems cannot be avoided if a male wants to have a normal and productive life. It is a matter of our approach and our dealing with the result t hat will give us a learning tool for future problems. The problem I want to ad-dress is dealing with rejection by a woman in two different stages: pre-relationship and during the relation-ship.   Ã‚  Ã‚  Ã‚  Ã‚  When I say pre-relationship I am trying to say is asking a woman out on a date. For most men this is the trickiest part of the relationship, and the most feared because of that. Men also have a portion of self-doubt in themselves when it comes to persons of the opposite sex that they find attractive. They will go through a period where they try to talk themselves out of asking a woman on a date by using the self-doubt. They will try to convince themselves that they are not good enough for the woman and therefore should not try. This is a subconscious defensive tactic to avoid rejection; because you cannot be rejected if you do not try. Self-doubt is the first snag that needs to be reckoned with before pursuing any relationship.   Ã‚  Ã‚  Ã‚  Ã‚  To overcome self-doubt you need to believe in yourself in and out. You need to show people that you are confident and believe that you are confident as well; if you cannot convince yourself, it will be ex-ponentially harder to convince others.

Internet vs traditional classrooms Essay

Computer and internet technologies have significantly altered the ways various tasks are carried out. These technologies have introduced alternatives in virtually all fields, which have brought about mixed reactions among stakeholders. Different reactions are usually expressed because these technologies bring about merits and demerits. The learning processes have not been spared by the advancements made in the fields of both internet and computer technologies. The traditional classrooms are gradually being replaced by the internet classrooms as more and more technological advancements are being achieved. There is however a ranging debate, among different stakeholders within the education sector allover the world. While some have welcomed the replacement of traditional classrooms by the internet ones, others have strongly opposed the move. Stakeholders supporting the internet classrooms argue that they offer students and teachers a more advanced learning environment. On the other hand, the opponents of internet classrooms argue that they are reducing the teacher-student interaction which is vital in any learning process. However, looking critically at the facts surrounding the internet and traditional classrooms, there are more benefits associated with the internet classrooms compared to the traditional classrooms and hence the development of these classrooms should be encouraged (Platt et al, para 2-3). Arguments in favor of internet classrooms Internet classrooms are not only convenient but they are also highly flexible to both the students and the instructors. This mode of learning permits students to easily access various materials and contents they are supposed to learn. Such contents can be accessed by students at any time and from any place. As a result, students are not limited to the learning materials and contents that are available from their schools. Internet classes thus increase the knowledge base of students, since they can access a wide range of learning materials. On the other hand, students learning from traditional classrooms are only limited to the learning materials available from their institutions. The students learning via internet classrooms are therefore better placed to learn more details and materials compared to their counterparts learning through the traditional classrooms (Linn, Davis, and Bell, pp 22). Internet based classrooms are much more efficient in terms of knowledge transfer to the students. Instructors teaching their students via the internet enjoy the flexibility of using several methods to pass information to their students. Therefore, students who are not comfortable in a certain method of teaching have the opportunity of paying attention to other methods used in internet classrooms. Such forms of flexibility have the effect of increasing the performance of students since the learning process is much more efficient. In well established internet classrooms instructors are more likely to use less amount of time in teaching a certain course and achieve high level performance as opposed to the traditional classroom learning. The traditional classrooms are less efficient and it is quite difficult for instructors teaching students in such learning environments to effectively use different teaching methods and accommodate the needs of all students in the classroom. Lack of variety in the traditional classrooms has the likelihood of affecting the performance of students. The most affected ones are those who are not favored by the rigid teaching methods adopted by their instructors (Bartini, para 4). Learning via the internet classes greatly eases the ability of instructors to receive feedbacks from their students. Feedbacks from students are very essential to instructors as it is one way through which they can assess and evaluate their performance. Without feedbacks from students it is quite difficult for the instructors to determine objectively whether they are effective in passing knowledge to the students. Instructors also get to learn the teaching methods that are favored by students and thus apply them more while teaching them. On the other hand, it is very difficult for the instructors teaching students using the traditional classrooms to get feedbacks from their students. Lack of such feedback essentially implies that instructors are not in a good position to objectively assess and evaluate their work. It is therefore difficult for such instructors to make any meaningful improvements within a short period of time. Lack of proper feedback mechanism in traditional classrooms is likely to affect the performance of the students (Bartini, para 6). It is possible for students being taught through either internet or traditional classrooms to perform well in their examinations. However, due to the high effective and efficient nature of internet classrooms, good results can be achieved with lower levels of input. Instructors do not have to spend a lot of time elaborating on various points to the class since the students can access a wide variety of materials which they can in turn compare with the ones they receive from their teachers. On the other hand, for students learning via the traditional classrooms to perform well, a lot of time is required since these classes are less effective and efficient. Internet classrooms are therefore much better compared to the traditional classrooms, since better results can be achieved with less inputs and efforts (Platt et al, para 8). Participation of students in various class activities is a very crucial element as far the learning process is concerned. Increased student participation does not only make the learning process more involving and enjoyable, but it also improves the whole learning experience. Internet classrooms are very good in facilitating increased participation of students in class activities. Students are compelled to research more on various issues they are learning in class as well as topics they come across in the internet. They can easily form discussion groups and other learning structures from which they can carryout some research to present to class in turn. Increased student participation in class activities ensures that all students are well involved in the crucial class activities and that no single student is left behind. Similar levels of participation among students are not possible within the traditional classroom set ups. It therefore means that students learning in traditional classrooms are not in a good position to participate effectively in class activities and thus add significant value to the learning process. Their main duty in class is listening and taking note from their instructors. Since increased participation of students in class activities reveals certain weaknesses possessed by students, such cannot easily be determined in traditional classrooms setups where student participation is minimal (Platt et al, para 9). Research projects are a very essential and integral part of the learning process of each student. Research endows students with the necessary skills and techniques of carrying out various studies. Even students learning via traditional classrooms can properly carryout research projects, they are significantly limited. Students learning via internet classes highly advantaged in carrying out their research projects other studies. It is easy for them to not only carryout the research but also be easily assisted by their instructors in case they come across any difficult while carrying out their studies. Students learning in internet based classrooms are likely to spend much less time in researching for their coursework projects, compared to students learning in traditional classroom set ups (Linn, Davis, and Bell, pp 34). Internet based classrooms, greatly exposes students to several technological facilities when they are still young and fresh. One of the greatest objectives of learning is to enable students to apply in future, various skills and techniques that have been learnt. Students are usually prepared by their institutions for the greater challenges ahead in their professional careers. In order for students to be better prepared for such challenges, they have to be well endowed with various technological skills. Internet based classrooms are highly efficient in impacting the necessary technological skills to the students (Schofield and Davidson pp 51). Arguments against internet classrooms At the initial stages of internet based classrooms, especially during the stages of design and development, significant time is consumed thus making these types of classes less efficient. Student as well as instructor’s time is wasted and such may be reflected in the poor performance of students in various examinations. A lot of time is consumed in accessing information online, downloading or uploading learning materials and also when developing and designing various learning messages for the students. If both the instructors and students are not in a position to quickly overcome various simple challenges brought about by the use of internet as a means of learning, this type of classrooms can in the end prove to be highly inefficient and ineffective (Bartini, para 11). Interaction between the students and their instructors is a very essential element in the learning process. However, internet based classrooms are highly efficient in eliminating this vital aspect of the learning process. The level of interaction and communication between the students and their instructors in internet classrooms is minimal and greatly affects the relationship between both sides. Effective learning process does not only involve impacting of knowledge to students. Developing a cordial working relationship between the students and their teachers is also very essential as it greatly facilitates the learning process. Traditional classrooms are the best placed for the development of a good relationship within the classroom environment. Therefore, in regard to the level of interaction between students and teachers, traditional classes are much better compared to the internet ones (Brown, para 13). Conclusion From the essay, it is quite clear that internet based classes are much better compared to the traditional classes. They improve the level of student participation in class activities thus making the learning process a good experience for both students and teachers. Through internet classes, it is much easier for feedback from students to be obtained and thus facilitate the evaluation process. Internet classes are very good in terms of effectiveness and efficiency in passing knowledge to the students. Due to this type of classroom setup, performance of students is highly enhanced. However, internet classrooms are associated with the detriment of increasing the gap between the students and their teachers, thus hurting the relationship between them. These two groups should maintain a good working relationship for good results to be achieved. Such a relationship can only be developed and nurtured properly under the traditional classroom setups. All in all, internet based classrooms are much better than the traditional ones and the few demerits of this type of classrooms can be ironed out through proper management of the learning facilities.

Employment and Apple Store Manager Essay

P1 – Describe the recruitment documentation used in a selected organization. In this criterion I shall be explaining the recruitment documentation used in a selected organization, the organization I have chosen is: Apple Inc. Apple is an American corporation that designs and sells consumer, computer software, and personal computers. The founders, Steve Jobs and Steve Wozniak established Apple computer on April 1st 1976. As of 2011, Apple is currently the largest technology firm in the world with its stock market value reaching $500 billion in March of 2012. Their revenue for the year 2011 was $127.8 billion in sales. Apple is well known worldwide and has 364 retail stores in thirteen countries. Apple store manager – As the Apple store manager you would be responsible for overall running of the store, a department or a specific area such as the checkout. A manager’s main area of work would involve reaching targets and increasing sales, for example; selling 300 iPhones within a month. You will also be involved in dealing with customer service issues such as queries and complaints, plus health and safety and security issues. The Apple store manager would also be involved in staff management, including interviewing and recruiting, supervising departmental managers and organising training. The recruitment documentations used to apply for a store manager: CV – Your CV is the only thing that the employer has in hand that will give him/her an impression about you. A CV would contain; educational qualifications, additional skills, work experience, job specific skills, interests and personal details. Personal Statement – A personal statement is a description about yourself and your qualities such as highly motivated and enjoy a challenge etc. A personal statement would include any past experience of work, hobbies and interests, this would help improve your image. Job description – A job description outlines the day-to-day duties of your role they have been offered. A job description also gives details of the pay, hours and holiday attached to the role. A job description has four main uses: Organisation – it defines where the job is positioned in the organisation structure. Who reports to who. Recruitment – it provides essential information to potential recruits (and the recruiting team) so that they can determine the right kind of person to do the job (see person specification) Legal – the job description forms an important part of the legally-binding contract of employment Appraisal of performance – individual objectives can be set based on the job description Contract of employment – Agreement between the employer and yourself over the details of a job, this would include: length of contract, pay, employee rights etc. All employees have an employment contract with their employer. A contract is an agreement that sets out an employee’s: * employment conditions * rights * responsibilities * duties These are called the ‘terms’ of the contract. Employees and employers must stick to a contract until it ends (e.g. by an employer or employee giving notice or an employee being dismissed) or until the terms are changed (usually by agreement between the employee and employer). Interview – An interview is a meeting between an applicant for employment and a company representative to determine if the candidate is qualified for a job, an internship or a volunteer opportunity. The interview process depends on the company, the position they are hiring for, and the pool of candidates who have applied for the job. Application form – Employers use application forms to assess your motivation and skills (and your spelling, grammar and punctuation). Questions are designed to assess specific attributes, so applicants can be compared systematically.

CIR (Contemporary Issue and Research) Essays - Free Essays

CIR (Contemporary Issue and Research) Essays - Free Essays ProgrammeBSc Business Management Module nameCIR ( Contemporary Issue and Research) QAA LevelLevel 6 Schedule TermSummer term 2015 Student Reference Number (SRN)1045555 Report/Assignment TitleResearch Proposal Date of Submission (Please attach the confirmation of any extension received)18/08/2015 Declaration of Original Work: I hereby declare that I have read and understood BPPs regulations on plagiarism and that this is my original work, researched, undertaken, completed and submitted in accordance with the requirements of BPP Business School. The word count, excluding contents table, bibliography and appendices, is 1980 words. Student Reference Number:1045555Date: 18/08/2015 By submitting this coursework you agree to all rules and regulations of BPP regarding assessments and awards for programmes. Please note, submission is your declaration you are fit to sit. BPP University reserves the right to use all submitted work for educational purposes and may request that work be published for a wider audience. BPP Business School Title: Administration Services provided at the General Practitioners (NHS England) Introduction Since the year 1948, the NHS (National Health Service) has managed to develop in becoming the largest publicly funded health service in the world. The idea of establishing the NHS was based on providing a better health care and a comprehensive service throughout the country. It was launched on July 5th 1948 by the minister of health, Aneurin Bevan. The NHS underlined 3 of its core values/principles on which they had set their focus to help it develop, it has managed to maintain and develop itself for over more than 60 years based on these three core principles: It should meet the needs and requirements of everyone Treatments should be free of charge when provided Level of treatment based on medical need not on the ability to afford Brief Background The reason this topic has been chosen is because, over time, the GP clinics have been criticised for poor customer service despite being funded by general taxation. Out of all the issues, the prime issue that patients face is when it comes to booking an appointment with their local GPs (general practitioners), regardless if it is a regular check-up or even something serious yet to be diagnosed. It can take up to 18 weeks for patients to get their treatment started. According to the Department of Health, compared to 2010, in April 2011, there were 2,837 more people who had to wait for longer than 126 days in order to get treated. Due to having delays in appointments and not getting treatments started on time, patients tend to switch to private hospitals. However, this solves the problem only for those who can afford private health care or perhaps have their health insured. It still is considered as a concern for those who are financially weak and can only rely on the NHS. With the help of this research, bearing in mind that the NHS is being funded by the government based on a yearly budget, why is the customer service yet inefficient when it is providing health services on a national level? Research Purpose and Objectives The purpose of this study is to examine the quality of customer service provided by local GPs clinic. Particularly speaking of administration management in this context, explicitly excluding the medical treatment processes itself, undergoing diagnosis, advanced technology used for treatment and more. The objectives of this research is to identify the key areas as to why management fails in facilitating patients in a structured and efficient procedure before and after treatment. To address and improve areas where there is a gap that leads to inefficiency, despite all staff is highly trained and are less vulnerable to change. Literature Review Quality health care services have always been a challenging task to be provided by all Western democracies (John et al...1998). In the developing and developed economies, health care market has considerably become one of the faster growing service market influenced by factors such as, aging population, growing expectations from patients, innovative treatments, increasing completion in the health sector and innovative technologies. (Andaleeb, 1998, 2001; OConner et al., 2000; Keynote, 2005: World Health Organization (WHO, 2008). The NHS operates facilitating throughout the UK, providing reasonably all sort of health services through local GPs. (John et al...1998). According to the article, it is assessed that in England in one years period of time, there are about 300 million appointments made and attended with local GPs. (KeyNote, 2005). Due to changes in consumer-driven policy

Biography of Sir Arthur Currie

Biography of Sir Arthur Currie Sir Arthur Currie was the first Canadian-appointed commander of the Canadian Corps in World War I. Arthur Currie participated in all major actions of the Canadian forces in World War I, including the planning and execution of the assault on Vimy Ridge. Arthur Currie is best known for his leadership during the last 100 Days of World War I and as a successful advocate of keeping Canadians together as a unified fighting force. Birth December 5, 1875, in Napperton, Ontario Death November 30, 1933, in Montreal, Quebec Professions Teacher, real estate salesman, soldier and university administrator Career of Sir Arthur Currie Arthur Currie served in the Canadian Militia before World War I. He was sent to Europe at the outbreak of World War I in 1914. Arthur Currie was appointed the commander of the 2nd Canadian Infantry Brigade in 1914. He became commander of the 1st Canadian Division in 1915. In 1917 he was made commander of the Canadian Corps and later that year was promoted to the rank of lieutenant general. After the war, Sir Arthur Currie served as Inspector General of the Militia forces from 1919 to 1920. Currie was principal and vice-chancellor of McGill University from 1920 to 1933. Honors Received by Sir Arthur Currie Commander of the BathLegion of HonourKnight Commander of the Order of St. Michael and St. GeorgeCroix de GuerreU.S. Distinguished Service Medal

The bloody revenge Essay Example | Topics and Well Written Essays - 1250 words

The bloody revenge - Essay Example 67). Body The Music Lesson, This is Your Brain on Music Most times music education is introduced to students when they are still very young at home and when they get to primary and secondary schools they are introduced to music through being given opportunities of participating in school choirs, bands and orchestras which increases their urge to learn more concerning music education. Due to the fact that music education is very essential, it is usually included as part of the school curriculum and other musical classes are also observed to be important and very effective in the educational life of a student (Wooten, p. 47). When students reach at the University level they are also introduced to music as part of the humanities and arts programs and those who perform well are even credits for their effort of taking the course of music which they are given as history of music or just any other course that appreciate music and focuses on learning different styles of music and listening t o music. In the university music lessons take very many different forms and these are such as music psychology, ethnomusicology, philosophy of education and music education historiography among other forms. Although music education has been in existence for a very long time, it still continues taking place in the modern world in very many forms including individualized forms and in community forms that entails introducing music styles from different parts of the world such as westernized music and African music which is non-western cultured. Even those people who have basic elements of music still find it important to have a private class with a music teacher who has some musical knowledge higher than theirs. Amateurs in music find it important to take musical classes just to increase the knowledge that they have in music and this means that they want to continue their music lives having reached the intermediate level of music techniques. Music education is one of the courses that h ave been very effective as in the development education because since its existence it has covered all the aspect of education and it has been very effective to both young students and adults in the society. Music & Attitude The main reason behind music lesson is to create a positive attitude towards music in the schools and the society at large through showing people its importance. Generally, many people have a positive attitude towards music at large and this is because it has a tendency of sticking into their memories for a while and this is the reason as to why many people will continue listening to specific types of songs continuously without getting tired or bored with it. People form their attitudes by either becoming fanatics or by becoming extremists and this means that they can either know how to sing or they can just love someone who sings the type of music that they like. The effect that music has on human beings is relative since there are very many genres of music in the society and this means that people chose the kind of music they want to listen and this is only according to their taste (Wooten, p. 111). Music & Motivation One of the most powerful ways that a good composer of soundtracks plays with a person’s or people’s emotions is through introducing a very good piece of music in

Leadership Essay Example | Topics and Well Written Essays - 500 words - 29

Leadership - Essay Example Although I believe anyone of us could have been a leader, a disinterested examination of my group member’s personality profiles would most likely have found Jessica to be the most likely choice for a leader. Mariam is quite shy, and at times slow or reluctant to voice her opinion or give direct instructions; however, she is very helpful and when approached with a direct issue she quickly overcomes her reclusive nature and can be quite brilliant in problem solving. Xtang is more or less like Mariam; however like her, he would rather take a passive part and follow instructions rather than give them and he rarely initiates actions. He takes any responsibility given to him seriously and spends a lot of time working on the finer details; as a result, he usually finds anything the rest of the team missed. Mitch is very helpful and cool, he is polite and even crisis and looming deadlines do not seem to have any effect on his cool. He is not averse to instructing others on what to do, but he is not very confident in himself this often to his being reluctant to take the initiative. On the other hand, I am a reserved person, and I much rather have someone take charge as I work from the background since being in the middle of things tends to make me a bit anxious and more likely to second-guess myself and others. Finally, there is Jessica; she is the epitome of a leader in that she is highly organized and more aggressive than any of us are. She enjoys  initiating actions and authority seems to come naturally to her, even when she is instructing someone she ensures they are aware of why their task is necessary making it look more like a suggestion than instruction. When we went to the food bank for instance, she made our schedule, and she was very helpful to the other volunteers, she seemed to have internalized all the required information, and we looked up to her whenever confusion in the schedule